Outbound Call Center
Outbound call center services for B2B or B2C campaigns
If you’re looking to grow business by ramping up lead generation and sales , WT International is ready to be an extension of your brand . We are a leading organization in the outbound call center industry and work with our clients to ensure their customers are taken care of every step of the way. Following your requirements, we’ll train our agent teams to be your company’s advocates . They’ll assess your potential customers’ needs with a full understanding of your industry, your product or service, and your sales process .
Companies turn to outsourced call centers to boost productivity and efficiency for customer, lead and prospect communication. Outsourcing allows you to expand the reach of your business while focusing on its daily operations and leaving the outbound communication to trained professionals.
Outsourced call centers allow your business to more effectively manage resources while helping cultivate leads and gather feedback from customers that will lead to greater insight and more informed decisions.
Our outbound call center services include:
- Sales and lead qualification
- Lead warm up and transfer to your sales reps
- Customer surveys
- Customer outreach and retention
- Collections
- Appointment setting
Our contact center technology platform includes an array of tools for outbound campaigns, including:
- Do-Not-Call list protection
- Predictive dialing
- Automated message broadcasts
- Custom voice messages for answering machines
- Seamless integration into Salesforce and other CRM systems